Complaints

My husband and I can’t speak highly enough of EC Sportz Swim School. My three children who all attend Wollongong West Public School have learnt to swim there. They have become, through their one hour intelligently structured lessons, better-than confident, competent swimmers. The element of competition used by EC Sportz swim staff, has improved our children’s technique and fitness remarkably, indeed, a bonus compared to the mundane somewhat boring sessions of the previous swim school. The kids know they must work harder to improve. It must be said, these swim instructors are always enthusiastic, and good-humoured but never over the top. My husband and I are constantly surprised at the improvement of all the children at the EC Sportz Swim School sessions. The idea for a swim school to have warm-up sessions, for example, is great.
This swim club has been a good investment for us.

The following is a written support letter of EC Sportz Swim and Surf School. I have had my children engaged in swimming lessons at EC Sportz Swim and Surf School for over two years. During this time, I have found the staff to be incredibly professional, approachable and knowledgeable. They have been able to adapt their sessions and programs to suit the individual’s ability and personality without compromising the quality of lesson. They are even able to adapt based on the child’s mood on the day. The flexibility that they show in a single session and term is very impressive.
The program that they run consists of a warm up, which I believe helps engage the children in a light-hearted manner before they get in the pool. They often include “fun” activities and variations into their sessions which help keeps the kids engaged and stops the sessions from getting stale for the children. Lifesaving techniques and water safety activities are included in a subtle manner. This helps the children become more flexible in their adaptive strategies around pool safety as they aren’t consistently exposed to the same conditions and routines.
I highly recommend EC Sportz Swim and Surf School to all parents who are looking for a centre that provides a safe, flexible and conducive environment for their kids to not only become the strongest swimmer they can, but also to help develop their love of the water

I would like to endorse the services of Kenny Ewen Chappell and the EC Sportz Swim and Surf school which he operates within the Illawarra region. Kenny's diverse skill set across aquatics, health and fitness, coaching, mentoring, and personal development, ensure a well-run program with clear outcomes for the students he and his team teach. As a current Aquatics and Venue Manager within Shoalhaven City Council, I have had the pleasure of working closely with Kenny on multiple fronts where his skills and values driven leadership have always shone through.
A naturally positive, genuine, and enthusiastic personality, Kenny is an outstanding individual, and I am more than happy to highly recommend EC Sportz Swim and Surf School to prospective clients. Yours sincerely

My 3 kids (ages 4, 7 & 9) swim with Kenny and absolutely love it, with his attention to detail and their individual personalities they have all advanced dramatically in just a few weeks. Highly recommended

My daughter started off very nervous about swimming, but thanks to Kenny’s patient and understanding approach, she is going from strength to strength and loves going to swimming each week!

My 3 kids are loving swim lessons with Kenny. He's able to accommodate our range of abilities and confidence in the water. He has a great holistic approach to water confidence, safety and swimming skills. The hydrotherapy pool is bliss in winter.